Case study · Healthcare

Self-billing system
for
Medicover Group_

For over 15 years we've delivered software to one of Poland's most recognized private healthcare brands. We designed and implemented an integrated HR and billing system that automatically handles settlements for thousands of contracted employees — and we continue developing it.

15+
years of collaboration
50k
e-invoices per year
6
companies in 1 system
Trusted by_
Logo mBanku
Logo TUI
Logo Medicover
Logo Centrum Medyczne Damiana
Logo Invimed
Logo Ediny
Logo NordPartner
Logo Snickers
Logo Stroeer
Logo IgoriaCard
Logo Ovoria
Logo Orange
Logo Deutsche Bank
Logo Ministerwsa Rolnictwa i Rozwoju Wsi
Logo Lays
Logo Raiffeisen Leasing
Logo Credit Agricole
Logo Born Donor Bank
Logo Oney
Logo mBanku
Logo TUI
Logo Medicover
Logo Centrum Medyczne Damiana
Logo Invimed
Logo Ediny
Logo NordPartner
Logo Snickers
Logo Stroeer
Logo IgoriaCard
Logo Ovoria
Logo Orange
Logo Deutsche Bank
Logo Ministerwsa Rolnictwa i Rozwoju Wsi
Logo Lays
Logo Raiffeisen Leasing
Logo Credit Agricole
Logo Born Donor Bank
Logo Oney
01 · Technologies

Healthcare sector requires dedicated software solutions

The self-billing system is one of the key implementations of this long-term, multi-project collaboration — designed specifically for Medicover Group's needs.

Backend
C# / .NET MSSQL
Frontend
Vue.js
Veloce Products
V.CMS V.Api
Veloce team on the project

7 specialists dedicated to Medicover

Architect ×1
Frontend Developer ×2
Backend Developer ×4
Average experience 4+ years
Work mode SCRUM
02 · Numbers

System in numbers_

The new platform immediately impacted efficiency, operational costs, and customer experience. It also created the foundation for further expansion into new markets.

18 000+

employment agreements entered into the system since implementation

8500

active agreements handled currently

6

companies with unified billing method

50 000

e-invoices generated within a year

15+

years of uninterrupted support and development of Medicover systems

03 · Process

How we worked_

Given the scale and complexity level, we broke the project into parts. We worked agile, ensuring we didn't disrupt the client's business rhythm. Each component went through the same, proven schema:

01

Challenge analysis

Mapping the process and precisely understanding the business needs of each module.

02

Technology selection

Choosing services and architecture tailored to scale and security requirements.

03

Expert team

Assembling a skilled team for the specific part of the project.

04

Implementation plan

Timeline for work, data migration, and testing established before implementation begins.

05

Implementation and consulting

Software production paired with ongoing technology consulting.

06

Deployment and support

User training and post-launch support — until today.

Flexibility

We accepted concept and requirement changes, implementing them on an ongoing basis.

Transparency

We showed each stage and documented changes so employees knew what was changing with each version.

Safe data migration

Complete transfer of data from previous systems — smoothly and without downtime.

Quick response

We were available not only during implementation, but also in the years that followed and continue to be today.

04 · Solution

What we tackled_

Medicover has been operating in Poland for nearly three decades. It's a powerful group of interconnected legal entities: medical centers, pharmacies, a hospital, and numerous facilities collaborating throughout the country — a workplace for thousands of specialists and care for hundreds of thousands of patients.

Such a large, diverse, and geographically dispersed organization needs automated, electronic systems to efficiently handle one of its key processes — collaboration with doctors.

Organize and automate the process of working with B2B contractors and freelancers — managing thousands of specialists and administrative staff.

Build software without technical debt — future-proof, easy to modernize and expand, and compliant with changing healthcare regulatory requirements.

05 · Benefits

What Medicover gained from
this partnership _

Automation and digitalization

The entire contracting process moved to electronic workflow — end of manual, paper-based handling.

Instant access to settlements

Simple, functional module for creating and updating settlements — data available on demand.

E-invoices by standard

System enables automatic e-invoice generation — compliant with requirements and ready for legal changes.

Configurable approvals

Approval workflows can be adapted to each company's structure and policy within the Group.

Service scope control

Full visibility into the scope of services provided by contractors and their billing.

Unified 6 companies

One HR and billing system for all companies and partners — time savings and end of silos.

06 · Client testimonial

Words from Medicover_

08 · Let's talk

Let's discuss your project_

Within 24 business hours we'll reach out with a proposal for an initial, no-obligation consultation. We don't sell — we advise. This is the first step to understanding whether Veloce is the right partner for your organization.

  • Free 30-minute consultation with a senior developer and business analyst
  • Initial feasibility assessment, technology recommendations, and budget estimate
  • NDA signed before discussing any details about your business
  • No sales pressure — you can simply benefit from our expertise

Get a project estimate_

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